Private Pay Patient Advocates

What is a Patient Advocate? A Patient Advocate is an experienced registered nurse or licensed social worker who is also a Certified Case Manager who advocates on behalf of their client (the patient). Care Concierge of Amarillo offers Patient Advocate

Do you have need assistance with any of these situations:

  • Ensuring that all of your physicians are communicating about your disease processes with adequate understanding.
  • Need an advocate to attend physician appointments with you to ask the right questions
  • Frustrated intrepreting medical terminology
  • Uneasy feeling that you don’t understand your medical diagnosis and/or prognosis
  • You live away from your loved one and want to ensure that their medical care plan is appropriate as well as ensure that you understand
  • Need advice in assessing for next steps of care
  • Are your medications not helping or are the side effects worse than the benefits, but your physician won’t listen to you?
  • Need assistance to organize transportation to medical appointments
  • Need advice from someone who knows the local facilities and home care agencies that will best meet your needs.

Care Concierges of Amarillo are here to help you and your family with all these situations plus others. Complete the contact us form to allow us to assist.

Fees vary based on the needs of the clients



What do Patient Advocates Do?

Patient Advocates attend physician appointments with their clients and they discuss their client’s current medical status and supply the physician with important facts about the client’s medical history.

They discuss the client’s medications and make recommendations if adjustments are needed.

Patient Advocates coordinate home care, durable medical equipment, and transportation.

They make sure that the client obtains all needed prescriptions during their appointments and they assist in getting their prescriptions filled, if needed.

Patient Advocates provide updates after appointments via phone or email to the family member who retained the Patient Advocate.

Patient Advocates are not affiliated with any hospital or medical group. They are independent and objective.

They know the physicians, therapists, community services and other providers in their area so they are able to make valuable recommendations to connect their clients with the most appropriate specialists/providers/ resources based upon their clients’ special needs/condition.

Patient Advocates do a monthly status report with an itemized invoice that goes to the family member/friend/client who retained the Patient Advocate so you know exactly the services that have been rendered.

The status report contains the following: the results from the previous month’s activities recommended; a complete list of providers the client is seeing along with addresses and phone numbers; a complete medications list with that includes the name of the medication, the dosage, the purpose of the medication and the prescribing physician; a medical update which contains a detailed list of activities performed by the Patient Advocate in date order; and activities recommended that indicates what the Patient Advocate intends to do over the next 30 days.

Attend care conferences and make periodic visits to long term care facilities.

Assist with appeals for lack of medical necessity from the Acute Hospital setting, Acute Rehabilitation, and Skilled Nursing Facilites.